.png)
Our Services
Security Partition Transport
Medical-Related Transportation
Safety Transport
Routine Dialysis
Mental Health Transports
Medical Appointments
Lab Work
Hospital Appointments
Who We Are
At Alfa & Omega Non Emergency Medical Transport Inc., we are a dedicated team committed to providing top-tier non-emergency medical transportation services. Founded by Erika Rocha and Misael Flores, our company is built on the principles of compassion, reliability, and professionalism. With a deep understanding of the importance of safe and timely transport in the healthcare journey, we strive to bridge the gap between you and your essential medical services. Our mission is to ensure that every client receives the highest level of care and comfort on every trip, making your health and well-being our top priority.
.png)
We Cover
Northern San Joaquin Valley - Santa Clara County
Frequently Asked Questions
-
What types of transportation services do you offer?We provide a wide range of non-emergency medical transportation services, including trips to hospital appointments, lab work, routine dialysis, mental health appointments, and more. Our services are designed to meet all your medical transport needs safely and comfortably.
-
How do I schedule a transportation service?Scheduling a ride with us is easy! You can either call our office directly or visit our website to book your transportation. We recommend scheduling in advance to ensure availability.
-
Are your drivers trained and certified?Yes, all our drivers are highly trained, certified, and experienced in providing non-emergency medical transportation. They are also trained in patient care and safety protocols to ensure you are transported securely and comfortably.
-
What areas do you serve?Based on the image provided, the areas served by Alfa & Omega Non Emergency Medical Transport Inc. include: Madera Mariposa La Grange Delhi Livingston Sonora Los Banos Planada Salinas Hollister Watsonville
-
What if I have a special requirement or need assistance during transport?We are equipped to handle special requirements, including wheelchair access, additional assistance, and secure transport options. Please let us know your specific needs when booking, and we will accommodate them accordingly.
-
Is your service covered by insurance?Coverage varies depending on your insurance provider and plan. We recommend contacting your insurance company to verify if non-emergency medical transportation is covered. We can also assist you with any documentation required.
-
How much notice do you need to schedule a ride?While we can often accommodate same-day requests, we recommend booking your transport at least 24-48 hours in advance to ensure availability and to allow us to meet any special requirements.
-
What safety measures are in place during transportation?Your safety is our top priority. All our vehicles are regularly sanitized and maintained to the highest standards. Our drivers are trained in safe driving practices and patient care, and we also offer vehicles with security partitions for added protection.
-
Can I bring a caregiver or family member with me?Absolutely. We encourage caregivers or family members to accompany you for added comfort and support during your trip. Please inform us when booking so we can ensure adequate space in the vehicle.
-
How can I contact you if I have more questions?You can reach us by phone, email, or through our website’s contact form. Our customer service team is always here to answer any questions and help you with your transportation needs.
.png)
© 2024 ALL RIGHTS RESERVE -
ALFA & OMEGA NON-EMERGENCY TRANSPORT INC
